ID fraud - could it happen to you?

ID fraud is more common than you may think. According to the latest survey from Which? , one in four adults in the UK has either had their identity stolen or misused or knows somebody who has.

ID fraud takes place when criminals pretend to be someone else and apply for loans, credit cards or open bank accounts. UK consumers continue to be at risk of identity fraud as criminals continue to look for new and innovative ways to steal personal data - The most recent official estimate puts the cost of identity fraud at £1.7billion. Alarmingly, research suggests that on average it takes victims more than 15 months to discover their identity has been stolen.

How to avoid ID fraud

There are lots of sensible precautions you can take against ID fraud. Never give your personal details over the phone to someone calling unexpectedly from the bank, a local shop, a national organisation or a company you deal with. Make sure you refuse to provide personal information to people who say they are calling from companies you have not dealt with before. They are probably trying to get your identity details or financial information (such as account or credit card numbers) in order to commit ID fraud.

You should always completely destroy any rubbish that an ID fraudster could use, including bank or credit card statements, cheque book stubs, till receipts that give your credit card or debit card details and any documents that someone could use as identification - raiding bins is one way ID fraudsters get their hands on your details. ID fraudsters have been known to apply for credit in someone else's name and redirect that person's mail. The government recommends that we all monitor our own credit report regularly as a protection against ID fraud.

CreditExpert is a unique online credit monitoring service from Experian that lets you see your credit report and sends weekly alerts by e-mail or text message if there is any significant change. As a member of CreditExpert, you'll be the first to know if you're about to become a victim of ID fraud. CreditExpert also has Identity Fraud Expenses Insurance so you won´t need to take time off work or claim back other costs caused by having to deal with a fraud problem. Our insurance covers you for up to £75,000 for costs incurred. This is administered by Arc Legal Assistance Limited and is underwritten by Inter Partner Assistance S.A.

Start your free trial and get a free copy of your Experian credit report.


The CreditExpert FREE 30 day trial includes:

  • Credit Report
  • Credit Score
  • Identity Fraud Expenses Insurance

The insurance covers reasonable costs caused by identity fraud:

  • Lost earnings (up to £500 a week for six weeks)
  • Replacing your passport or driving licence (up to £200)
  • Repeat fees and charges if you reapply for credit that had been refused because identity fraud affected your credit report
  • Dealing with letters and phone calls to resolve the fraud
  • Access to the Victims of Fraud Team who will help you should you become a victim of identity fraud
  • The insurance is provided by Arc and underwritten by Inter Partner Assistance S.A

Find out more about your insurance.

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CreditExpert is provided by Experian Ltd.
Experian Ltd is an Appointed Representative of Motorfile Ltd. Motorfile Ltd, Landmark House, Experian Way, NG2 Business Park, Nottingham, Nottinghamshire, NG80 1ZZ is authorised and regulated by the Financial Services Authority. Identity Fraud Expenses Insurance is provided by Motorfile Ltd as agent for Arc Legal Assistance Limited and is underwritten by Inter Partner Assistance S.A.