Identity Fraud Expenses Insurance

As part of your CreditExpert membership, we provide Identity Fraud Expenses Insurance, provided by Arc, underwritten by Inter Partner Assistance S.A, which covers you for:

  • Reasonable costs incurred relating to the sending of correspondence and telephone calls as a result of identity fraud.
  • Reasonable lost earnings incurred of up to £500 per week for a maximum period of six weeks as a result of identity fraud.
  • Up to £200 for the costs of replacing your passport or driving licence should you have a reasonable requirement to replace either of them as a result of identity fraud.
  • Repeat charges incurred when reapplying for credit for which a previous application was declined as a result of identity fraud.

This insurance also includes:

  • A £50 payment to cover any administrative costs if you become a victim of fraud.
  • As part of the insurance you will have access to the Victims of Fraud Team who will help you should you become a victim of identity fraud.
  • Dealing with all organisations seeking monies from you as a result of their identity being stolen.
  • Liaising with credit referencing agencies and contacting all other relevant organisations on your behalf to advise that you have been the victim of identity fraud.
  • Representing you at an interview at a police station prior to formal charges being made against the insured.
  • Defending civil legal proceedings and/or take reasonable steps to remove a County Court Judgement against you.
  • For more information about the Identity Fraud Expenses Insurance please read the Policy summary. In addition the Key facts sets out the basic information about us and the service we provide.
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