Press Office contact details

CreditExpert is the online credit monitoring and identity fraud protection service from Experian©, one of the UK’s leading credit reference agencies. We help people to keep track of their credit commitments, credit status and credit history and to make better-informed decisions when they apply for credit, such as a new mortgage or credit card.

We also help to protect our members from identity fraud, sending them an alert whenever there is a significant change to their credit report. So, for example, if someone applies for credit in your name, you will find out fast and can take action.

Call the CreditExpert press office for expert comment, statistics and case studies on:

  • Consumer attitudes and confidence in relation to borrowing
  • Importance of credit report monitoring
  • The growing popularity of monitoring services
  • Credit scores and credit reports
  • Identity fraud

Do get in touch if we can help with any stories you are working on. This service is only available to members of the recognised media.


tel : 020 7861 2525

CreditExpert Press Team

tel : 020 3042 4893

Insurance Features

We arrange Identity Fraud Expenses Insurance, provided by Arc, underwritten by Inter Partner Assistance S.A., which covers you for:

  • An upfront payment of £50 to you if you become a proven Victim of Fraud
  • Reasonable costs incurred relating to the sending of correspondence and telephone calls as a result of identity fraud.
  • Reasonable lost earnings incurred of up to £500 per week for a maximum period of six weeks as a result of identity fraud.
  • Up to £200 for the costs of replacing your passport or driving licence should you have a reasonable requirement to replace either of them as a result of identity fraud.
  • Access to the Victims of Fraud Team who will help you should you become a victim of identity fraud.
  • The insurance makes up £6.40 out of your £14.99 per month membership fee - if you decide to continue membership after your 30 Day trial
  • You should check whether you already have insurance for some of the risks covered under this insurance policy
credit expert

* Monthly fee applies after free trial, new customers only.

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CreditExpert is provided by Experian Ltd (Registered number 653331) , an appointed representative of Motorfile Ltd (Registered number: 3009493). Experian Ltd and Motorfile Ltd are authorised and regulated by the Financial Conduct Authority. Both companies are registered in England and Wales with registered office at Landmark House, Experian Way, NG2 Business Park, Nottingham, NG80 1ZZ.